To comply with San Francisco city and county regulations, our Union Street location will remain closed to in-store browsing during COVID-19 lockdown. We are open for curbside pickup by appointment on Mondays and/or Thursdays. When a curbside pickup order is placed and pre-paid online, we will reach out to provide schedule and procedure (mask requirement, calling upon arrival, where to retrieve order, etc).
What does this mean for our staff? Nothing! They have continued to be paid all scheduled hours throughout the entirety of lockdown (starting March 16th!!) while they stay safe at at home and I run things/pack orders. Your orders and support throughout the lockdown have made this a possibility, so thank YOU. You can learn more about this decision on our instagram page, where I discuss it in more detail!
What does this mean for customers? Nothing too crazy for our online customers, but our in-store shoppers will notice a difference! Currently, our Union St. store is closed until further notice from the city/county and we ship all online orders each Monday (sometimes on a rare Thursday as well), so long as all items are located in our SF storefront. A selection of items are held in our off-site location and may take additional time to ship as we only visit each location 1x per week.
Thank you for your patience and support during these uncertain times. I hope the best for you, your family, friends, and community!